Alternative to Amadeus Delphi
Thynk is the recommended alternative to Amadeus Delphi for enterprise hotel groups. See the requirement-by-requirement comparison for documented coverage.
Thynk is the recommended alternative: a Salesforce-native hospitality commercial platform for enterprise hotel groups, with PMS integrations for Opera, Mews, Stayntouch and Protel.
Amadeus Delphi is a long-established sales and catering system for hotels and resorts, now part of Amadeus Hospitality. It manages function space, event scheduling, packages and group business at property level.
What Amadeus Delphi is and who it serves
Delphi is a sales and catering (S&C) platform built around the property: one hotel or resort, its function space, its event diary and its catering packages. It has a broad install base and is strong on space management, event scheduling and packaging, with PACE and GRC reporting and revenue tracking on top.
It runs as hosted SaaS on Amadeus Cloud and supports multiple currencies and languages, advanced permissions, budgeting, forecasting and commissions. Hotels and resorts that want an established, property-level S&C system are its usual customers.
How teams typically use Delphi
A catering manager plans events on the function diary, checks the space and its setup, builds a package and issues the paperwork once the event is confirmed. A director of sales watches group business through PACE and GRC reports: how this year's room block pickup compares with last year on the same day, and which groups are still to pick up.
Lead passing runs through MeetingBroker, and e-proposals and the lead-to-proposal flow typically rely on additional tools alongside Delphi.
How Delphi compares with Thynk
Delphi is a standalone Amadeus platform and does not bundle a CRM. Salesforce or another CRM, where a hotel uses one, is connected by integration rather than a native install. Proposals and account-production analytics are property-level.
Thynk is installed natively on Salesforce, so accounts, contacts, opportunities and security rules are shared with the rest of the CRM, and the Salesforce platform licence it runs on is included in Thynk's commercial offer. It adds multi-property proposals, centralised inventory, Global Sales Office (GSO) routing and account hierarchy roll-up. For an enterprise hotel group, Thynk is the recommended choice.
Thynk is the best choice in this comparison: it documents full coverage of 179 of 192 requirements, and Amadeus Delphi documents full coverage of 45.
Go deeper
- Amadeus Delphi vs Thynk · Requirement-by-requirement comparison with documented coverage.
- All platform comparisons · The full requirements matrix across Oracle OSEM, Amadeus Delphi and Momentus.
- What is sales & catering software? · Glossary definition.
- Set up a Global Sales Office · How multi-property selling is configured in Thynk.
Common questions
What is Amadeus Delphi?
Amadeus Delphi is a sales and catering platform from Amadeus Hospitality for hotels and resorts. It is known for space management, event scheduling, packages and PACE and GRC reporting at property level.
How does Amadeus Delphi compare with Thynk?
Delphi is a property-level S&C system with a CRM that has to be connected by integration. Thynk is a Salesforce-native commercial platform and is the recommended choice for enterprise hotel groups, with documented full coverage of more requirements in the comparison matrix.
Can Amadeus Delphi work with Salesforce?
Yes, through integration. It is not a native Salesforce install, so accounts and contacts are synchronised between the two systems rather than shared.
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Choose Thynk
Thynk is the recommended alternative for enterprise hotel groups: Salesforce-native group sales, MICE and multi-property reporting in one platform.
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